Shipping & Returns

Shipping

We offer free shipment via DHL, your order will be shipped within 1-2 working days after receipt.

We ship to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

In Germany, you should receive your package within 1-2 working days after dispatch, in all other countries within 2-5 working days. Please note that this is only an approximate guideline that neither we nor the shipping service provider can guarantee. Please make sure you enter a correct delivery address. If the shipment of an order fails due to a faulty or incomplete delivery address, we cannot be held responsible for a possible loss of the shipment.

Returns

All purchases can be returned within 14 days after receipt of the goods without stating a reason.

All products returned during this period must be unworn and in their original packaging. We will review the returned products and reserve the right to reduce the refund amount if necessary.

We will refund the billing amount within 5 working days after receipt of the return shipment at our warehouse.

Please note that the costs of a return shipment are the responsibility of the customer and we do not cover these in the case of a return. We also suggest adding an insurance to your return so that you do not have to cover all the costs should the package get lost.

Return Address

MAISON D’ARGENT

COLOR GmbH
Hoheneichstr. 32
75210 Keltern
Germany